The internal audit demonstrated Globusz is meeting author and reader expectations. It also showed that Globusz has the right people and attitudes to maintain success. The staff  understand the company, they know how to get the job done, but most importantly, they know about quality and they're determined to make quality the benchmark for all aspects of service delivery.

Globusz Publishing was established by Stefan Motz in May 2001, and the company has operated continuously since that time. Initially established as a traditional online publishing house, Globusz soon experienced rapid growth.

 

In January 2006 Globusz began a self-imposed corporate restructure.  Management identified an over supply of players in the publishing market-place and they knew they had to take evasive action to steer the company through an expansion phase that would ensure success in a highly competitive environment.

                                                       

Globusz management carried out a comprehensive internal audit. They identified the company's strengths and weaknesses, and highlight the characteristics that made Globusz great.

 

The management team compiled a list of factors that set Globusz apart from other online publishers. They identified six primary elements, including:  staff, performance, ability, drive, service and eBook readers.

 

AUTHORS

Globusz team of authors have produced a wide range of titles and this has allowed Globusz to build an expansive eBook library for readers to download or read online.

 

STAFF

Globusz staff are highly trained and professional people with a proven achievement record - the staff are the backbone of the organization

 

PERFORMANCE

Globusz has clearly demonstrated that it can perform alongside the best and smartest industry operators. The team knows that with a little more hard work it can achieve an even better result.

 

ABILITY

Globusz had proven its ability by building an excellent ePublishing business. One that people take seriously. The staff have pledged their willingness to extend themselves even further to make Globusz the leading eBook publisher online.

 

DRIVE

our staff have the commitment to drive the Globusz Continuous Improvement Program CIP and the Globusz authors have the drive to keep turning out great titles.

 

SERVICE

Globusz understands the true meaning of customer service and continues to develop new ways to deliver it across all its operating areas.  We know service is the key to success and Globusz is working hard to take service to higher level.

 

READERS

Our Readers download 10,500 eBooks each month. A total of 126,000 eBooks each year - at no cost to the individual - 630,000 readers every five years - And that number is growing.

 

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